Hospitality Business Magazine

Lack of immigration policy detail frustrates hospitality industry

The proposed immigration policy reform is going to make it even more challenging for the hospitality industry to access the workers it needs warns Restaurant Association CEO Marisa Bidois.  

“Around 15 per cent of our work force is currently made up of those on temporary work visas and the reality is that many of these roles are simply not able to be filled by Kiwis.

Marisa Bidois, Chief Executive of the Restaurant Association.

“The hospitality industry contributes $12 billion to the economy and employs 136 thousand people, making it one of New Zealand’s largest industries. Despite being an enduring powerhouse of the New Zealand economy, we’re continually overlooked when it comes to policy reform. “The hospitality industry has until recently, been in sustained growth. But for some time, we have been desperately lacking the skilled workforce we need to support our growth.

“We have relied heavily on a migrant workforce that is now largely inaccessible to us. Our businesses have been holding their breath waiting for the borders to reopen, only to be met with this proposed reform which is light on detail to say the least.”

A recent survey of Restaurant Association members showed that 92 per cent of members were finding it extremely difficult to recruit for senior roles and 73 percent were finding it difficult or extremely difficult to recruit for entry level roles.

“Revenue data for the last two months has shown that the sector is recovering, which makes it even more vital that we are able to access the labour needed for our businesses to survive.

“We are working hard with the government on training through our HospoStart and Springboard programmes but the reality is our businesses will struggle in the short term without access to migrant labour.

“The speech by Rt Hon Stuart Nash is frustratingly void of detail leaving our sector wondering how they will be able to fill vital roles to keep their businesses open.

Rt Hon Stuart Nash, Minister for Tourism.

“To help create our long term changes, we have a roadmap guiding us towards the industry’s revival and to a stronger more resilient industry. We know that no organisation can implement change alone so we are engaging with key industry stakeholders, including industry operators, business organisations, training providers, Unions, regional tourism organisations and more, as well as a wider stakeholder network that includes Ministers and government departments. We need the support of others and most importantly the government if we want to build a hospitality sector that is truly fit for the future.”