Hospitality Business Magazine

Europe’s cleanest accommodation by capital city revealed

Before the coronavirus pandemic, many of us never gave a second thought to sharing bathrooms or sleeping in beds that others had slept in – now we’re all hyper-conscious about travel hygiene.

With this in mind, researchers at sought to find the European capitals with the cleanest accommodation.

Using Airbnb,, and TripAdvisor, the company calculated the average cleanliness ratings of accommodation within popular European capitals, to reveal the cleanest destinations in Europe.

Where are the top 3 cleanest European capitals?

Lisbon came in first place as the cleanest European capital with an average of 4.79 stars. Between the three websites analysed, Airbnbs in Lisbon had the highest ratings (4.89), with TripAdvisor following closely behind (4.87 stars). When looking at guest reviews, common sentiments included: “rooms felt clean and well cared for” and “very very clean and enforced mask-wearing/hand cleaning”.

Coming in second is the picturesque Prague. The medieval capital of the Czech Republicscored an average of 4.74 stars in total, with stays in Airbnbs receiving the highest cleanliness rating (4.87). With the same average rating is Zagreb in joint secondwith 4.74 stars.

Berlin grabbed the 10th spot alongside Athens and Budapest with an overall rating of 4.68 stars. Airbnb guests were the most satisfied with the cleanliness of their stays, rating the vibrant capital with 4.84 stars,followed by TripAdvisor (4.76 stars) and (4.44 stars).

Where are the cleanest capitals on Airbnb?

Zagreb came out on top with 4.93 stars on Airbnb. Some of the guest reviews describe their stay in Croatia’s capital as “sparkling clean”, “spotlessly clean” and “immaculately clean”. Despite ranking as the sixth cleanest European capital overall, Moscow places in joint second place alongside Budapest, Madrid and Amsterdam with an average cleanliness rating on Airbnb of 4.90 stars.

Where are the cleanest capitals on

Again, Zagreb comes in first place as the European capital with the cleanest accommodation on with an average of 4.67 stars. Following in second is Poland’s capital, Warsaw,with 4.62 stars and Lisbon with 4.61 stars.

Where are the cleanest capitals on TripAdvisor?

Contradicting its stereotype of being smelly and dirty, TripAdvisor users rated Paris as the city to have the cleanest stays in Europe with 4.88 stars. Lisbon claims second with cleanliness ratings of 4.87 stars. Combatting the dirty stereotype again, London makes the top 3 cleanest capitals on TripAdvisor with 4.85 stars on average.


Their Methodology: sourced a list of the most visited (with the highest tourist traffic) European capital cities from Nations Online.

They calculated the average cleanliness scores of accommodation within each city using three sources: Airbnb,, and TripAdvisor.

For Airbnb and TripAdvisor, the first 40 listings were taken into consideration for each city. The cleanliness rating (out of 5 stars) was given to each listing and the corresponding number of reviews was made note of. Then the average score was calculated for each city.

For, the first 40 listings were taken into consideration for each. The cleanliness rating (out of 10) given to each listing was noted and the average score was calculated based on this. To match this with the two other measures, the results were divided by 2.

The final score for each city was calculated by finding the average across all three sources for the European capitals that have tourist visitor volumes.