Accor New Zealand is proud to announce that Pullman Auckland general manager, Rob McIntyre, has been named the AHS Hospitality Hotel Industry Senior Hotel Executive of the Year.
This major accolade comes hot on the heels of his win as NZ General Manager of the Year at the 2013 Hotel Management (HM) Awards.
An experienced and passionate hotelier, McIntyre has been at the helm of Pullman Auckland since 2011 and successfully grown the business to become one of Auckland’s top 5-star hotels in the country.
On accepting his award, McIntyre saluted his peers: “I am honoured to be recognised in an industry of such passionate service professionals.”
Awards judge and TIA Sector Manager Hotels, Sally Attfield says “Rob is known for his charm and tenacity. He is always keen to stay ahead of the competition and improve guest services. For example, the hotel’s mobile phone application was a first for New Zealand hotels, giving guests the ability to review menus, order room service, learn about hotel events and stay in touch with the hotel from their mobile phone. The introduction of free wifi was another bold move that impressed the industry.”
Fellow judge, Stephen Hamilton, director of Horwath HTL says McIntyre has an excellent management and leadership style and has introduced a culture of change into the Pullman Auckland.
“An innovator, he is prepared to take risks and be creative. He has also shown a willingness to contribute to New Zealand’s wider hotel sector, including participating in the Qualmark 5 star advisory board and development of the tourism industry’s Tourism 2025 growth framework. He also played a significant part in the Accor recovery team, set up following the 2011 Christchurch earthquake.”