Marisa Bidois, CEO of the Restaurant Association of New Zealand.

A staggering 93 percent of Restaurant Association members do not believe the Government has a sufficient understanding of the New Zealand hospitality industry in order to make effective decisions.

The association’s Election Survey, results of which were circulated late Friday July 17 in its 2020 manifesto, showed only 6.59 percent of those members surveyed believed the Government understood the hospitality industries’ issues.

“For a sector that generated annual sales in excess of $11 billion and employed more than 133,000 people in 2019, to not have a dedicated Minister and policy shop to consult with or call on for advice means that Government policy regularly misses the mark when considered against the realities of our sector.

“This has become increasingly apparent throughout the COVID-19 pandemic response,” says Association CEO Marisa Bidois.

The association has called on the next Government to :

  • establish a Hospitality Minister and
  • create a dedicated hospitality unit within MBIE to lead Government hospitality responses.

“The establishment of a Hospitality Minister and a dedicated hospitality unit within MBIE will signal the next Government’s intention to play an active role in the sector’s recovery, help public sector co-ordination, and provide much needed leadership around hospitality policy development.”

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  1. Couldn’t agree more, you just have to look at the food safety regulations to know government has no idea.

  2. Great suggestion. We do need a dedicated portfolio in Government to look at this industry that brings in so much for the country, an industry that could cripple the country if not nurtured – as we are seeing now.

  3. I couldn’t have put it better myself.
    I’ve been working in New Zealand hospitality industry for 9 years now, from fine dining restaurants to cafes, corporate, marine and education.

    New Zealanders take such a lucrative and soo complex industry very lightly. My answer is that none of those people in charge do actually understand this sector and is capable to manage this.

    J would much appreciate getting more information in this regards, as I have a list of critical points to bring to this future team’s attention.
    Maria Bavaro @ Bavaro Gastronomy Ltd

  4. Agree – The whole table service for “bars” during Level 2 as a bit of a nuisance. Including payment to be taken at tables. It’s a lot quicker for someone to pour a pint or a glass of wine in comparison to making a mocha (people in cafes were allowed to pay at the counter)
    An incompetent cabinet in which no one understands small businesses let alone the hospitality industry.

  5. The industry as a whole does not get enough respect or taken seriously enough. Having a MoH would make a difference. In the last housing survey something like 70% of people renting worked in Hospo.. !!! I’ve heard a lot of people comment about so many people needing Visas in hospo.. There needs to be a good shake up & reality check to working conditions & pay parity .

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