Hospitality Business Magazine

Zomato goes cashless in New Zealand, creating 100 new jobs locally

Zomato logoZomato has announced that it will soon be launching its Cashless payment services in New Zealand, creating 100 new jobs in the process. And it means consumers won’t even need to take their credit or eftpos card to the restaurant to eat.

Founded by Deepinder Goyal and Pankaj Chaddah in 2008, Zomato has raised a total of USD 163.5 million in funding, and is currently valued at USD 1 Billion. With their global headquarters in India, Zomato has a presence across 22 countries, helping over 90 million visitors every month discover great places to eat around them. Building on its powerful search and discovery product, Zomato will soon enable diners in New Zealand to pay at restaurants through their app. 

Zomato’s payments system will store users’ credits card (on their device), allowing them to request the restaurant to charge them for their meal via the app, rather than going through the usual process of paying. The Zomato app will enable a diner to pay his or her bill and leave the restaurant without having to wait for the bill from the waiter, or having to wait for the cashier to swipe a bank card in an EFTPOS machine to complete the transaction. By using the app, a diner doesn’t need to bring cash or a payment card to the restaurant. 

“Based on a lot of user and merchant feedback, we realised there was a need for a seamless product experience in New Zealand. Our focus has always been on making dining experiences more convenient, and we are certain that the in-app Cashless payments feature is going to change the way people dine in New Zealand” said Kirsty Cardy, Country Manager, Zomato New Zealand. “We are expanding rapidly in the market, and are looking to hire over 100 people across verticals in the next 2 months.”

Zomato currently has over 700,000 unique users New Zealand, viewing over 5 million pages a month. It has over 40 members in its team in New Zealand, and is looking to hire an additional 100. The need for the new staff has been generated by the introduction of the cashless payments technology into New Zealand that will allow consumers to pay at restaurants without having to swipe a credit card. The 100 new staff includes positions for three senior managers, entry level to sales management and support staff, processing, and a content team.

In February this year, Zomato Cashless was introduced in Dubai, and will soon extend to New Zealand, allowing customers to make cashless payments at restaurants via the Zomato app.